Pay Grade:  61 (Starting at $2,869.00 month)

Transportation Specialist (Clerical Office Support)

Transportation Department

Job Description

General Statement of Job:

An employee in this position performs a wide variety of duties as an assistant to a top level administrator, or is responsible for a small non-instructional program, or manages the processing of a high volume of complex but homogeneous records and reports. Many actions taken by the employee are based on general methods, policies, and purposes or by own judgment. A large volume of guides are available for other actions. The employee is expected to devise methods to produce the anticipated results. Unusual situations arise with some frequency requiring discretionary judgment, analysis, and independent action. The work requires a high degree of resourcefulness. Within the limits of the employee's assigned authority, the employee is expected to analyze and resolve problems independently, or on rare occasions consult with higher authority on matters that may have wide reaching impact. With the degree of exercise of independence in this class, an error could result in significantly reduced operational efficiency for other staff members or substantial public embarrassment or inconvenience. The employee is expected to plan and organize work methods to produce the assigned outcomes. The employee operates under general directions and reports directly to the Director of Transportation.

The employee works under general supervision where goals are provided and the employee, within established guidelines and procedures, accomplishes them. The employee must communicate effectively with a wide variety of groups including students, teachers, principals, counselors, central office staff, parents, governmental agencies, institutions of higher education, and the public. The employee works under limited supervision, where goals are provided and the employee determines the procedures to accomplish them. The employee must possess a high level of decision-making skills in working with diverse groups and dealing with the complexity of work found in scheduling and maintaining multi-tier routes. 

Specific Duties and Responsibilities:

• Select data from varied sources, and summarizes and analyzes information for standard reports to building and school system administrators and State Department of Public Instruction 
• Prepare customized reports for local school system needs 
• Record electronic files for storage, such as daily backup copies or copies for transmittal 
• Research and compose drafts of materials for policy, publications, speeches, and reports
• Identify sources of a variety of information, prepare comprehensive reports, abstracts of factual data or speeches and documents
• Review incoming correspondence to be informed of supervisor's needs and activities, to delegate to others or bring to supervisor's attention
• Compose responses on their own cognition to incoming correspondence to relay complex information
• Prepare written directives of application of policy or procedural processes
• Represent the supervisor and board of education through release and explanation of public and non-controversial information to the school staff and general public
• Devise and install work methods to implement rules, regulations, and guidelines
• Recommend policies and/or procedures for intra-departmental activities
• Review and ensure accuracy of outgoing correspondence, records, and/or reports of complex procedural or program activities
• Participate in the recruiting and initial screening of prospective personnel

Additional Job Functions or Assigned Tasks:

• Weekly Cleaning of all work areas

Minimum Training and Experience:

• Associates degree is the preferred qualification or High School graduation and two years of work experience at least one of which is data entry or a year of work directly related to a computer system which requires knowledge of editing and completing source data; or appropriate certification from the North Carolina Association of Education Office Professionals; or an equivalent combination of education and experience- .
• General knowledge of computers, computer commands, peripherals, and various operating systems 
• Strong analytical skills 
• Ability to work with a high degree of accuracy 
• Considerable knowledge of data management, policies, and procedures  
• Considerable knowledge of word processing software, spreadsheets, and databases 
• Thorough knowledge of and ability to use grammar, vocabulary, spelling, and punctuation. 
• Thorough knowledge of office practices and procedures. 
• Considerable knowledge of information gathering and reporting techniques. 
• Skill to operate a computer. 
• Extensive knowledge in specific area of assignment. 
• Considerable knowledge of rules, regulations, procedures, and functions of complex organizations. 

Minimum Qualifications or Standards Required to Perform Essential Job Functions:

• Ability to troubleshoot hardware and software problems 
• Ability to exercise independent judgment in correcting data errors or omissions 
• Ability to independently exercise judgment in selecting and implementing procedures and analyzing data
• Ability to communicate well with school personnel, parents, students, and central office staff while complying with the confidentiality requirements in local, state, and federal policies and statutes
• Ability to interpret, analyze, and report information
• Ability to use complex word processing or spreadsheet software programs
• Ability to promote good relationships internally and with the public
• Ability to communicate effectively both oral and written
• Ability to exercise sound judgment in resolving problems
• Ability to plan and organize work activities
• Ability to perform with only broad statements of expectations

Other Requirements:

• Extensive, broad and intensive experience in an office environment with responsibility for a large variety of complex duties

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees of this job.